Showing posts with label Fran Toolan. Show all posts
Showing posts with label Fran Toolan. Show all posts

Tuesday, November 25, 2008

Productivity

Why are we so productive when we get super busy?

I am in a crazy-busy period, yet I seem to be taking care of lots of little things that have been sitting around my desk for months. I'm trying to understand it in order to tap into it in less busy times.

- is it just adrenaline? if so, I know I can only keep this up for so long
- is it that I'm just not thinking so much about the task, and just doing it?
- I find myself filling in free minutes with "Priority B or Priority C" things that have been nagging me - am I just trying to get these off my mind, so I can concentrate on the important stuff?

whatever it is, it tracks with other times when I've been consumed by a project, and have been energized. I love it, but I wonder how long I can keep the pace....

It also tracks with a saying that someone told me a long time ago - "Give your most important projects to your busiest person." - well that's me at the moment...

fpt

Saturday, January 05, 2008

When will Kindle Ship? Is it a Hoax?

Like any self-respecting blogger, every day I look at the analytics of my page to see how many people read what I have to say. There aren't many of you, and my relative anonymity lets me be pretty free with my words.

However, lately, or more precisely, since Christmas day(December 25, 2007), the change in these analytics has been astounding. Prior to Christmas, there was a pretty even distribution of people coming to this blog either directly, or they clicked through from another blog, or they found it through a search engine. Today, that distribution is completely skewed. Since Christmas, the vast majority of readers have come via a search engine with the key phrase, 'how many kindles sold'. What they are finding is a previous post of mine with that same title. (Joe Wikert recently reported this in Kindleville). The numbers reading this post outstrip any other posts by a factor of 4 - 1. Pretty impressive considering about 3 people read it when I first posted it.

I can only surmise, that these people are (like me) waiting for the Kindle that someone gave them as a Holiday gift. And, Amazon is completely mum on when these are going to be shipped. As Joe would say, very 'Un-Amazon-ish'.

It's got me thinking, is this whole Kindle thing a hoax? Is there a great guffaw echoing from the top of the Veterans Hospital in Seattle? Is this the great practical joke of 2007? Obviously, they don't have them, or they would have been shipped already. What gives? Maybe they just wanted to give all of us, 'pundits', something to distract us while they moved in another direction.

Or, alternatively, did Amazon bet the farm on the assumption that the Kindle would fall flat on it's face? Was Kindle only introduced as a mechanism to shake up the book publishing industry and show them all how foolish they have been to eschew digital distribution?

Well, in any case, my initial excitement about getting a Kindle is turning to anger. And, as anyone who knows me will tell you, I'm a pretty patient guy. I imagine that there are many angry people out there, which is another reason in the 'massive' uptick in finding my old blog post. People have plunked down money and there are no goods coming. It's as simple as that.

And, unfortunately, it is very 'Amazon-ish' to not have any 'person' to go to. It doesn't seem that there there is a real responsibility taker anywhere in the entire operation. It's all computer systems. And when the systems don't work correctly, no one has to take personal responsibility.

It would be ironic if this 'Kindle debacle' single-handedly destroyed Amazon's (well earned) reputation for under-promising and over-delivering. Maybe then, a 'person' might have to eat some humble pie, and someone might (God forbid) have to take some responsibility and lose a job.

Tuesday, January 01, 2008

2008 is Going to be Great

Happy New Year, and welcome to 2008! I am very excited about the year ahead for our company, our customers, and the book publishing industry.

Michael Cairn's blog today lays out some interesting prognostications about our industry. While I'm not thinking at the same level as Michael in my exuberance, many of our thoughts dovetail. I particularly agree with the line, "In the not-too-distant future, we may look back on 2007 as a significant transition year for the media business." I made a similar statement in a post I made in December.

So, here are a few of my own prognostications:
  • I think that 2008 will be a 'wildfire' year in terms of the use of technical devices (pc's, ebook readers, cell phones, pda's etc.) for the purpose of reading. I say that with my XO pc sitting next to me, and thinking about all of the children that will be introduced to technology who don't have access to printed materials. I think that in general, 2008 will be the year that ebooks go 'mainstream'.
  • 2008 will be the year of infrastructure building for book publishers. The new digital paradigm requires a much different infrastructure than the traditional print paradigm. Most book publishers spent at least part (if not all) of 2007 creating strategies and figuring out what the infrastructure should look like, and 2008 is the year to make all that a reality.
  • I agree with Michael that the 'squeezed value chain' from author to consumer is going to challenge many book publishers. But, I am very excited about what I see as potential opportunities in those challenges (more on that in a future post).
  • In 2008, both Google and Amazon are going to do something that knocks our socks off. I have lots of ideas about what could happen, but I won't speculate here. I'm willing to bet that they both spent a lot of time in 2007 planning to release something big this year.
  • In 2008, the killer app is going to be the one that helps consumers identify the content that they want to read and cull out the content they don't want. Peter Bloom used the term 'separating signal from noise' at the AAP Annual Meeting last year. There is so much content available to read, that even with RSS feeds, and subscriptions, there is too much to sift through. Software and people that provide that kind of service will surely hit the market in 2008, and continue to get better and better in the future. I especially see an important role in this for social networks, libraries, and bricks-and-mortar retailers.
  • I think that blogs will continue to grow and improve in 2008, and will become an increasingly important aspect of online communication. Minimally, they will be used to keep ecommerce sites fresh with content, but more and more, you will see them used as instructional tools, and dialog starters. I especially like what Seth Godin had to say the other day about how it doesn't matter whether a blog only gets a few hits, as long as they are the 'right' hits. (Unfortunately, I couldn't find that entry again, so I can't link to it, sorry!)
  • The lines between all forms of media are going to get blurrier and blurrier. 2008 will see a continued trend toward simplifying our abilities to move between (and interact with) audio, video, and text based medias. I expect many new types of hybrid products being experimented with in 2008.
  • In 2008, I think that there is a real possibility that consumers will become overloaded by the amount of content pushed at them, and look for ways to eschew some technologies and simplify their lives.
  • Unfortunately, I also expect that in this year of very rapid change, some of the more monolithic companies are going to feel some pain, and may even be toppled because they couldn't adapt fast enough. (I never thought I'd think of Microsoft as a monolithic company!) Publishers that don't get very entrepreneurial this year are going to find themselves in big trouble by 2010.

That's probably enough for now. Times of change are always good for Quality Solutions, and I am sure that the roles we play with our customers will only grow in both size and importance.

Here's to a great 2008!

Thursday, December 27, 2007

Kids reactions to OLPC/XO

Christmas morning in our home was extraordinary. It seems as though everyone was thrilled with their gifts and general mood was absolutely wonderful.

Brian and Nick, our 8 year old twin boys, were the recipients of the XO machines (with one left over for Dad to play with). My reasons for this approach were detailed in my last post.

I was fully prepared to be absolutely wrong about my assumptions, but it looks like I was right about most of them. And there were a few surprises as well. You should read the last post about the details of my family, but to say that we had mayhem on Christmas morning is a bit understated. So, I couldn't really keep track of what everyone was doing, and I did lose track of what Brian and Nick did initially with their laptops.

I do know that Nick opened the box and promptly 'poured' the XO out of the open end onto the floor! Well, the first test passed... whew... it had no impact on the operation. When Brian saw that Nick got a 'laptop', he promptly dived under the tree to find his - nearly knocking over the entire tree.

About an hour later, I found both boys up in their room, 'playing' with their XO's. With absolutely no help from Dad, they were chatting with each other, and had already made a little video of themselves! I was more than a little impressed, in fact I was blown away! I guess this is pretty intuitive.

Being 8 year old boys, they were pretty easily distracted, but have spent a fair amount of time with the XO. They showed me some things I failed to find, on my first pass of the machine (and I've owned a software company for 20 years and have a computer science degree!). Now, it seems to have fallen into that lull place, but I think that has more to do with some other gifts they received, than to do with a lack of excitement about their 'laptops'.

My impressions as to why the older kids wouldn't want these machines were also born out. In fact, when I tried to explain the 'philanthropic' nature of the OLPC project, the older guys seemed somewhat unimpressed. I did think that they would 'get' that, and it might make them more interested in owning one, but alas, they didn't 'get it' at all. They thought it was cool that Brian & Nick got their laptops, and figured that without AIM, iTunes, and Word, they wouldn't use them anyway.

When I get a little more time, I'll post my own impressions. But, the take away for me is that kids can really use this machine with little or now help from adults. I read in a CNN story yesterday that there were concerns that the kids would overwhelm the teachers in developing countries. I can really see how that could happen. These are impressive little machines whose technology will provide some wonderful opportunities to the worlds children. I think that Nicholas Negraponte should be a candidate for the Nobel Peace Prize. I wouldn't be surprised to see that come up in more blog entries in the next year!

Tuesday, December 18, 2007

2007 in Review: Let's Discuss!

This is the time of year when all the book industry trade publications start naming their top picks for the best books of the year. There are so many different top ten lists that I can't keep up with them all.

For me, though, it's the time of year when I look back at the major trends in the business, and try to look forward to what might happen next year. So, for the next couple of blog posts, I'll explore these topics. I hope that whoever reads this will chime in with some ideas of their own, and that perhaps instead of a monologue, this blog can start to become a dialog.

Please post some comments, even if they are anonymous. Thanks. fpt

Wednesday, December 12, 2007

I’m getting a Kindle, I’m getting a Kindle!

Last Friday night at our company Christmas Party, my team presented me with a ‘notice’ that they had purchased a Kindle for me. Shocked and excited, I must admit to a kid-like anticipation of its arrival. Of course, no one knows when that will be.

Now I’m hoping that Amazon’s ‘under promise, over deliver’ style is going to kick in, and the new Kindle will be arriving very soon.

Having seen one first hand, I’m very curious about using it for real reading. As stated in a previous post, I’m reading more now than ever, and I look forward to organizing my time around it’s use.

Thanks to all my friends at Quality Solutions for their generous hearts. This is a gift that I would not have bought for myself. It’s a little pricey for my blood, but getting it as a gift is a great thing!

Thursday, December 06, 2007

Reading Amazon's Tea-leaves: a fool's errand

Michael Cairns posted an insightful piece this morning that really humbled me. In his opening paragraph he talks about an audience he had with Jeff Bezos in 1998, and how wrong he was at the time about trying to project where Amazon was going.

This reminded me of a similar experience I had with Mr. Bezos. It must also have been in early 1998. Jeff Bezos was the keynote speaker at a publishing conference hosted by the University of Virginia, held at the Library of Congress. At a cocktail reception after his keynote, I actually had a one-on-one conversation with him for about 10 minutes, until the host ushered me away. At that meeting I gave him my original business plan for eloquence.

About 2 months later at BEA, several people from Amazon descended on our small booth, and demanded a meeting. Now remember, this is pre-ONIX, pre-everything related to bibliographic metadata. When I arrived at their booth for the meeting, they produced the business plan that I had given to Jeff a couple of months earlier. It was highlighted and underlined, and obviously well read - by somebody.

In the meeting, however, they only wanted to talk about one thing. About 10 pages into the document I wrote about the collection and dissemination of rights information. That paragraph was circled, highlighted, and starred. They wanted to know how I could do it. Whatever my answer was, I don't remember, but it was obviously not compelling enough for them to continue the meeting. They ushered me out, and that was the last I heard from them.

What I was left with was a strong sense that Amazon was not going to be what it appeared to be. They were looking way beyond where they were. In 1998, they were a small, US only, website for books. They knew then that they had to try and tackle the issue of rights one way or another to be the international power that they are today.

Michael's story was further corroborated today by a couple of other interesting items that came to my attention today. Unfortunately, due to confidentiality, I can't share them here. Suffice it to say one had to do with asking publishers for a specific type of content, and the other had to do with Amazon's use of the EVDO platform for purposes other than downloading content.

I guess the bottom line for me is that we are all wasting our time trying to figure out what Amazon's next move is. There are many very smart people there, and they are thinking two or three moves ahead all the time. In this age of 'now', it seems difficult to get our heads around the notion that a company is thinking and acting in a long term way. Clearly, if the past is any teacher, Amazon's Kindle launch is just a baby step in a much larger plan, that will be revealed when they want us to know it.

Wednesday, December 05, 2007

On Kindle and e-books and much more...


On Monday, my friend, David Berlind, who is an executive editor for ZD-Net interviewed me about a pretty sweeping array of topics related to Kindle and the book publishing industry. He wrote in his blog today, and even published a podcast of our conversation.

For anyone who has been following this blog, it should be interesting. Thanks, David for saving me a ton of writing.....


Amazon’s Kindle: Much needed revolution or book industry power play? by ZDNet's David Berlind -- Like Apple’s iPods and the iTunes Music Store (iTMS) from which they can so effortlessly acquire content, the transparency of the automation and infrastructure that makes Amazon’s Kindle work so effortlessly with the Amazon.com Web site is a marvel in terms of the user experience. But the same technology under the hood that makes [...]

Tuesday, December 04, 2007

Will Kindle help Amazon Command the Self Publishing Marketplace?

Yesterday a friend asked me about the proprietary nature of the Kindle. "Why would Amazon want to only have content in its own format?" I didn't have a good answer. My first inclination was that the use of only proprietary formats of ebooks might be simply a functionality prioritization, and that in a later release, Kindle will be able to handle other forms of e-content.

This afternoon I was cleaning up my desk and ran across the business card of someone from BookSurge - and that got my gears grinding.

BookSurge is an Amazon company that helps people self-publish their books. They offer editorial, marketing, and print-on-demand services for people who (for whatever reason) won't get published by an established publishing house. This is a burgeoning market and one where BookSurge has many competitors.

In fact, according the the Under the Radar Study by BISG back in 2005, aggregated sales of books from publishers who (individually) have less that $1 Million in annual revenue, is estimated to be nearly $3 Billion per year. That's a pretty big market to service, especially if you have way of taking a significant chunk of that $3 Billion for yourself.

From BookSurge's website, they even say the following:

Not only can BookSurge help you create a high-quality, highly marketable book, we can also provide you with exclusive tools and resources to help you gain exposure, develop an audience, and build readership for your work.


Exclusive tools? Like maybe we can distribute your titles through Kindle, and we won't take any from other self-publishers? That's a pretty big exclusivity factor for an author thinking of self-publishing.

food for thought.